Shipping & delivery times
Digital downloads are instant — your photo arrives in your inbox the moment AI finishes processing (about 2 minutes). Printed sheets ship via the national carrier in your country with the rates and windows listed below.
Your high-resolution single photo + print-ready sheet are delivered as JPEGs in the order-confirmation email. No postage, no waiting. Print at home or upload to any government online portal worldwide.
Print & ship — rates per country
One shipping fee per order regardless of how many photo sheets are included. Multi-person family bundles ship in one envelope.
European Union
| Country | Shipping | Delivery window | Carrier |
|---|---|---|---|
| Países Baixos | 3,95 € | 1-2 werkdagen | PostNL |
| Bélgica | 4,95 € | 2-3 werkdagen | bpost |
| Alemanha | 4,95 € | 2-3 Werktage | DHL |
| França | 4,95 € | 2-3 jours ouvrés | La Poste |
| Áustria | 4,95 € | 2-3 Werktage | Österreichische Post |
| Irlanda | 5,95 € | 2-4 business days | An Post |
| Itália | 5,95 € | 3-5 giorni lav. | Poste Italiane |
| Espanha | 5,95 € | 3-5 días hábiles | Correos |
| Portugal | 6,95 € | 3-5 dias úteis | CTT |
| Luxemburgo | 5,95 € | 2-3 Werktage | POST Luxembourg |
| Finlândia | 5,95 € | 3-5 arkipäivää | Posti |
| Eslováquia | 5,95 € | 3-5 pracovných dní | Slovenská pošta |
| Estônia | 6,95 € | 3-5 tööpäeva | Omniva |
| Lituânia | 6,95 € | 3-5 darbo dienų | Lietuvos paštas |
| Letônia | 6,95 € | 3-5 darba dienām | Latvijas Pasts |
| Grécia | 7,95 € | 5-7 εργ. ημέρες | ELTA |
| Croácia | 6,95 € | 3-5 radnih dana | Hrvatska pošta |
United Kingdom & Switzerland
| Country | Shipping | Delivery window | Carrier |
|---|---|---|---|
| Reino Unido | 4,99 £ | 2-3 business days | Royal Mail |
| Suíça | 7,90 CHF | 2-3 Werktage | Swiss Post |
| Liechtenstein | 7,90 CHF | 2-3 Werktage | Swiss Post |
Nordics
| Country | Shipping | Delivery window | Carrier |
|---|---|---|---|
| Suécia | 59,00 SEK | 3-5 arbetsdagar | PostNord |
| Noruega | 69,00 NOK | 3-5 virkedager | Posten Norge |
| Dinamarca | 45,00 DKK | 2-4 hverdage | PostNord |
Eastern Europe
| Country | Shipping | Delivery window | Carrier |
|---|---|---|---|
| Polônia | 22,00 PLN | 3-5 dni roboczych | Poczta Polska |
| Tchéquia | 139,00 CZK | 3-5 pracovních dní | Česká pošta |
| Hungria | 2199 HUF | 3-5 munkanap | Magyar Posta |
| Romênia | 24,90 RON | 4-6 zile lucrătoare | Fan Courier |
| Bulgária | 9,90 BGN | 4-6 работни дни | Български пощи |
Americas
| Country | Shipping | Delivery window | Carrier |
|---|---|---|---|
| Estados Unidos | 6,99 US$ | 3-5 business days | USPS |
| Canadá | 8,99 CA$ | 4-6 business days | Canada Post |
| México | 149,00 MX$ | 5-7 días hábiles | Estafeta |
| Brasil | 34,90 R$ | 7-10 dias úteis | Correios |
| Argentina | 79,00 ARS | 7-10 días hábiles | Correo Argentino |
| Chile | 7900 CLP | 5-8 días hábiles | Correos de Chile |
Oceania
| Country | Shipping | Delivery window | Carrier |
|---|---|---|---|
| Austrália | 11,90 AU$ | 4-7 business days | Australia Post |
| Nova Zelândia | 12,90 NZ$ | 5-8 business days | NZ Post |
Asia
| Country | Shipping | Delivery window | Carrier |
|---|---|---|---|
| Japão | 990 JP¥ | 5-8 business days | Japan Post |
| Singapura | 6,90 SGD | 3-5 business days | SingPost |
| Índia | 499,00 ₹ | 7-10 business days | India Post |
Other countries
Not in the list above? We still ship — international tracked delivery via local courier handover, 7–10 business days, charged at the local-currency equivalent of €8.99. Exact rate is shown at checkout.
Common questions
When does the clock start?
Delivery windows count business days from production — we print within 24 hours of payment, so add roughly one day to the windows above for total time from order to doorstep.
Can I get tracking?
Yes — every printed order ships tracked. The tracking number arrives in a separate email when the carrier scans your parcel for the first time, typically within 24 hours of dispatch.
What if my package doesn't arrive?
If tracking shows no movement for 5+ business days past the window above, reply to your confirmation email and we'll either re-ship or refund — your choice. No questions asked.
Is shipping refundable?
Shipping fees are refunded along with the product cost when the government rejects your photo (full money-back guarantee). For voluntary returns under EU 14-day withdrawal, only the product cost is refunded; shipping is non-refundable in that case.
Why is shipping more than the photo in some countries?
We use national carriers and tracked services in every market. On smaller-volume routes (e.g. Argentina, India) the floor for tracked international delivery is high — we don't inflate product price to mask shipping. The digital download remains the cheapest path everywhere.